Terms and Conditions

Terms and Conditions

1. General Overview

• The platform provides a service where customers (callers) can book one-hour calls with independent contractors (hosts) for meaningful conversations aimed at fostering connections and relationships.
• Calls are conducted exclusively via Discord for privacy and platform consistency.
• This is a relationship-building service. Any form of solicitation for sexual services or explicit content is strictly prohibited on this site.

2. Platform Rules

• Customer Guidelines:
  • Customers must book calls through the official platform and ensure timely participation in scheduled calls.
  • Customers are expected to maintain respectful and constructive communication during calls.
  • Sharing personal contact details (phone numbers, addresses, social media accounts) during or after calls is strictly prohibited.
• Contractor Guidelines:
  • Contractors must adhere to the professional standards of the platform, ensuring respectful and engaging conversations.
  • Personal information (such as social media, phone numbers, or addresses) must not be shared with customers.
  • Contractors retain the right to decline bookings that make them uncomfortable or do not align with platform rules.
  • Contractors must ensure availability and punctuality for scheduled calls. Cancellations should be communicated at least 24 hours in advance unless there is an emergency.

3. Booking and Payment Policies

• Booking Process:
  • Customers book specific one-hour slots through the platform and provide payment upfront to confirm the reservation.
  • Customers may cancel or reschedule bookings up to 24 hours in advance for a full refund or credit. Cancellations within 24 hours of the call may not qualify for a refund, except in extraordinary circumstances.
• Payments:
  • Payments are securely processed through the platform, with a clear breakdown of fees for customers.
  • Contractors are compensated based on the platform’s established rate structure, with earnings disbursed weekly or biweekly after deducting the platform’s commission.

4. Call Management on Discord

• All calls are facilitated through Discord.
• Customers and contractors will connect in private, 
• Calls may be reviewed by moderators to ensure adherence to policies, but no recordings will be made without prior consent from both parties.
• Discord usernames exchanged must remain private and managed only by the platform.

5. Legal and Safety Compliance

• Age Verification:
  • All contractors must verify they are at least 18 years old to participate.
• Privacy and Anonymity:
  • Both parties’ personal information will remain confidential and be protected by the platform.
  • Any breaches of confidentiality, including sharing private details, will result in account suspension and potential legal action.
• Prohibited Conduct:
  • Harassment of any kind is strictly prohibited.
  • Violators will be permanently banned and reported to relevant authorities if necessary.

6. Customer and Contractor Support

• Support Channels:
  • A dedicated support team will be available through email to address any issues, including scheduling conflicts, policy violations, or technical problems on Discord.
• Dispute Resolution:
  • Disputes regarding cancellations, payments, or conduct during calls must be reported within 24 hours of the incident. The platform will mediate disputes promptly and fairly.

7. Quality Control and Feedback

• Customer Feedback:
  • After each call, customers can provide feedback to rate their experience. Feedback will help maintain high-quality service and address any issues.
• Contractor Performance:
  • Contractors must maintain a positive rating and adhere to platform standards. Repeated negative feedback may result in removal from the platform.

8. Termination and Violations

• Customer Violations:
  • Accounts may be suspended or terminated for policy violations, including inappropriate behavior, failure to comply with booking rules, or disrespecting contractors.
• Contractor Violations:
  • Contractors who fail to meet professional standards, repeatedly cancel bookings, or violate platform policies may face account suspension or termination.

9. Ethical Commitments

• Inclusivity:
  • The platform promotes inclusivity and welcomes customers and contractors from diverse backgrounds, fostering a safe space for meaningful relationships.
• Transparency:
  • All fees and terms are clearly disclosed to both customers and contractors.
• Empowerment:
  • Resources and training are available for contractors to enhance communication skills, build rapport, and foster a supportive community.

These policies ensure that your service operates smoothly, maintains high standards, and fosters an environment conducive to building genuine, non-sexual connections. Let me know if you’d like to adjust or expand on any specific aspect!